PLS, one of America’s most successful and fastest-growing consumer financial services companies, commissioned TangoCode to create a mobile app for their 80,000+ customers. This allowed users to easily access their banking information, reducing the burden on customer service representatives and cutting call center costs in half.
As PLS began to grow rapidly, their customer support operations began to buckle. They needed a mobile application that could supplement their support division. This was a pressing issue, so they needed an intuitive interface that would be easily and quickly adopted by their users and they needed it done immediately. Given the sensitive nature of the financial application, the development, implementation, and quality assurance of the mobile apps had to be executed with precision, including connection to FIS.
We built a super sleak and easy-to-use app for iPhone and Android. In addition to that, we developed a web admin app that overrode each of these to ensure everything ran smoothly. We took extra care to ensure the architecture could support actions as sensitive as financial transactions.
Azure Cloud Computing